Emory Alliance Credit Union
About Us: Member Rewards
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   Frequently Asked Question
    Levels of Member Rewards

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How does the Member Rewards Program work?

The Member Rewards Program has been designed to reward Emory Alliance Credit Union members for their loyalty and patronage with value added incentives in the form of free or discounted services and member bonuses, whether you're a borrower, a saver, or both.

Every calculation period, we'll add your Emory Alliance CU loan balances (see Note 1, below) and your deposit account balances (see Note 2, below).  These balances determine your rewards level, Value, Classic, and Premier.  As you continue to borrow and save at the credit union and your loan and deposit account balances increase, your rewards may increase as well.
 

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How is my reward level calculated?

Reward levels are based on the balances maintained in your qualified accounts during each calendar month.  Your eligibility for Member Rewards is calculated every month, and the calculation determines your Member Rewards level for the following month.  For example: Calculations of your accounts that are made in May determine your benefits to be awarded during June; calculations made in June determine your benefits to be awarded in July, etc.  Member Rewards are not pro-rated.  If you close your account at any time during a month, you will not be awarded Member Rewards for that month.
 

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If my total balance falls below the requirement for the level I qualify for, does my Member Rewards level change immediately?

No.  Your Member Rewards level will remain the same until the next calendar month.

 

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How will I know if my Member Rewards level drops?

Your Member Rewards level will be shown either on your monthly or quarterly statement.

 

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When our my rewards posted to my account?

All fee waivers and rebates are posted at the end of the current month, after the close of business, to the S1- Membership Share account and are reflected on your account statement.

 

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How do I get my free discounted checks?

If you are a Classic or Premier Rewards member, the cost for the free checks will be rebated back to you when you order the checks directly through Emory Alliance CU.

 

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Can I combine my account balances with other accounts that I am a joint owner at the credit union?

No.  The Member Rewards Program is based on individual accounts and not household accounts.

 

Note 1:

Loan account balances are comprised of the combined actual balance of auto loans and personal loans and the drawn balances on home equity lines and other lines of credit as of close of business on the last day of the calendar month.  Credit card balances are NOT included.
 

Note 2:

Deposit account balances are comprised of the combined aggregate balance of all savings accounts, checking accounts, money market accounts, certificates of deposit, and IRAs as of the close of business on the last day of the calendar month.

The Member Rewards Program is subject to change at any time without notice.
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