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Q:
A:
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How does the Member Rewards
Program work? The
Member Rewards Program has been designed to reward Emory Alliance
Credit Union members for their loyalty and patronage with value
added incentives in the form of free or discounted services and
member bonuses, whether you're a borrower, a saver, or both.
Every calculation period,
we'll add your Emory Alliance CU loan balances (see Note 1, below)
and your deposit account balances (see Note 2, below). These
balances determine your rewards level,
Value,
Classic, and
Premier. As you
continue to borrow and save at the credit union and your loan and
deposit account balances increase, your rewards may increase as
well.
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Q:
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How is my reward level
calculated? Reward
levels are based on the balances maintained in your qualified
accounts during each calendar month. Your eligibility for
Member Rewards is calculated every month, and the calculation
determines your Member Rewards level for the following month.
For example: Calculations of your accounts that are made in May
determine your benefits to be awarded during June; calculations made in June determine your benefits to be awarded in July, etc.
Member Rewards are not pro-rated. If you close your account at
any time during a month, you will not be awarded Member Rewards for
that month.
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Q:
A:
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If my total balance falls
below the requirement for the level I qualify for, does my Member
Rewards level change immediately? No. Your Member Rewards level will remain the same until the
next calendar month. |
Q:
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How will I know if my Member
Rewards level drops? Your Member
Rewards level will be shown either on your monthly or quarterly
statement. |
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When our my rewards posted to
my account? All fee waivers and
rebates are posted at the end of the current month, after the close
of business, to the S1- Membership Share account and are reflected
on your account statement. |
Q:
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How do I get my free
discounted checks? If you are a
Classic or Premier Rewards member, the cost for the free checks will
be rebated back to you when you order the checks directly through
Emory Alliance CU. |
Q:
A:
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Can I combine my account
balances with other accounts that I am a joint owner at the credit
union? No. The Member Rewards
Program is based on individual accounts and not household accounts. |
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Note 1: |
Loan account balances are comprised of the
combined actual balance of auto loans and personal loans and the
drawn balances on home equity lines and other lines of credit as of
close of business on the last day of the calendar month.
Credit card balances are NOT included.
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Note 2: |
Deposit account balances are comprised of the
combined aggregate balance of all savings accounts, checking
accounts, money market accounts, certificates of deposit, and IRAs
as of the close of business on the last day of the calendar month.
The Member Rewards Program is subject to change at any time without
notice. |